Knowledge base

Getting Started

1. How do I get started?
2. How do I make money dropshipping?
3. Can I sell your products on the marketplaces like eBay, Amazon etc?
4. What is dropshipping?

Orders

1. How do I place an order?
2. What payment methods do you accept?
3. How do I cancel an order?
4. Do you have an API available to submit and manage orders?

Shipping

1. Do you offer blind dropshipping?
2. Do you ship internationally?
3. What are your shipping cost?
4. Where do your products ship from?
5. How long will my order take to ship?
6. Do you provide tracking numbers?

Products

1. What are your product conditions?
2. Do you sell counterfeit/knockoff products?
3. Do you provide a CSV file for your products?

Pricing & Fees

1. What are your fees?
2. How is your pricing compared to others similar sites?
3. What is a MAP Price?
4. Store Credit and how it saves 3.5% on every purchase

Returns

1. What is your return policy?
2. Do you send a return label?

Seller Automator

1. How does the Seller Automator work and what does it do?
2. Selling on Amazon with the Seller Automator
3. Do you block items I am not allowed to sell?
4. Does it cost to use your Seller Automator?
5. How does your automated pricing work?

Connecting My Suppliers

1. What makes you different than other similar services?
2. What are the benefits?
3. How does it work?
4. What if my supplier doesn't offer API, FTP, EDI, CSV files etc?
5. Are your other customers using this option having any success?

Troubleshooting

1. I received a price alert email from Amazon?